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Zep
Zep for Emerging Companies

Enterprise memory priced for emerging companies.

$13,000 for your first year, with more than $40,000 in total discounts over the three-year term. SOC 2 Type II, HIPAA BAA, guaranteed rate limits, and BYOK, for companies that have raised between $1M and $10M.

Check your eligibility

Who it’s for

01

You've raised between $1M and $10M.

02

You're building an agent, copilot, or AI-native app that gets better the more it remembers. Memory itself isn't your product.

03

You're moving to production, and your customers are starting to ask about SOC 2, HIPAA, and data handling.

04

You're on Free, Flex, or Flex Plus, and a customer's security review is asking for paperwork the self-serve plans don't include.

What’s included

Everything in Flex Plus, including Smart Context Assembly, Observations, 20 custom entity and edge types, webhooks, and the MCP Server for up to 50 users. The program adds the controls your buyers require:

SOC 2 Type II reporting
HIPAA BAA and DPA
Guaranteed rate limits
Audit and API logs, retained for one year
BYOK via AWS KMS
Unlimited projects
EU data residency on request
Implementation fee waived
Shared Slack channel with the Zep team; onboarding led by a forward-deployed engineer
More than double the included usage of Flex Plus, pooled for the year with no monthly expiry

BYOC, a dedicated account manager, and custom legal terms are available on standard Enterprise agreements only. The program uses Zep’s standard terms and a fixed order form with zero redlines.

No renewal surprises

Your year-two and year-three prices are on the order form before you sign. The discount steps down on a fixed schedule over three years and is locked in writing the day you start.

Year one

$13,000

Years Two and Three

Prices are locked with discounts and revealed on the order form

More than $40,000 in total discounts over the three-year term.

From application to signature

We review every application. Qualified companies get a 30-minute fit call covering the full three-year schedule and usage rates, and the order form follows: one fixed document, priced exactly as discussed, no redlines. With no negotiation cycle to run, most companies are up and running within days of the call.

The program is a 12-month commitment, prepaid annually.

What we ask in return

Program pricing carries a few commitments.

  • Regular feedback on new features.
  • Participation in quarterly product reviews, sometimes alongside other program companies.
  • A case study together within the first 12 months.

Eligibility

Eligibility is measured in dollars raised, not round names. Companies on SAFEs or without a named round qualify.

$1M–$10M in total funding raised (we verify)
Product companies building for many customers — not agencies or consultancies
New to Zep, or on Free / Flex / Flex Plus today (not for accounts already on Enterprise)
One program term per company, including subsidiaries and affiliates.
A company-domain email address

Raised more than $10M?

The program band ends at $10M. Submit anyway and we’ll route you to a standard Enterprise conversation.

Raised less than $1M?

Free and Flex are self-serve and cover most teams at that stage. The program opens to you once you cross $1M.

Apply

Check your eligibility

Tell us about your company and what you’re building. We verify funding at application, then follow up with next steps on your $13,000 first year.

Apply to the program

FAQ

What happens after year three?

You renew at the full program price, or move to a standard Enterprise agreement priced to your workload.

How is funding verified?

We check total funding raised against Crunchbase or PitchBook. Eligibility is measured once, at application — a later raise doesn't change your locked schedule.

Can existing Flex or Flex Plus customers switch?

Yes. Any unused prepaid time credits against your program invoice when you convert.

What do years two and three cost?

Both prices are printed on the order form before you sign, and neither changes after signature. The discount steps down on a fixed schedule. We walk through the full three-year numbers on the fit call.

What happens if we use more than the included credits?

Usage past the annual pool is billed monthly at a flat per-credit rate that stays the same in every program year. We disclose the rate on the fit call. You'll see alerts at 80% and 100% of your pool, plus a pace alert if your run rate projects early exhaustion.

Can we negotiate the agreement?

No. The program runs on Zep's standard agreement and a fixed order form. That constraint is why the timeline is days instead of months: no redlines, no legal cycles, the same terms for every participant.

What does the program ask of us?

Regular feedback on new features, participation in quarterly product reviews, logo usage, and a case study within your first 12 months. All of it is written into the order form.

How do payments work?

The program is a 12-month commitment, prepaid annually by ACH or card. Overage, if any, is billed monthly. Payment terms outside annual prepay are considered case by case.

Can we move to standard Enterprise mid-term?

Yes, at any time. Unused prepaid amounts credit pro rata toward the new agreement.

Do SAFEs count toward the funding requirement?

Yes. Eligibility is measured in dollars raised, not round names, so companies on SAFEs or without a named round qualify.

Is EU data residency available?

Yes. The program runs on Zep Cloud in the US by default, with EU data residency available on request. Note the requirement in your application.

Not sure where you land? Check your eligibility