Enterprise - Zep

Security Certifications & Compliance

SOC 2 Type 2 Certified

SOC 2 Type 2 Compliance

Annual third-party audits of security controls and compliance with security, availability, and confidentiality requirements.

•Continuous monitoring and reporting
•Data protection and availability controls
•Confidentiality safeguards

HIPAA Compliance

HIPAA-compliant infrastructure for healthcare organizations processing protected health information (PHI).

•Business Associate Agreements (BAAs) available
•PHI encryption at rest and in transit
•Administrative, physical, and technical safeguards

Deployment Options

Choose the deployment model that fits your security, compliance, and operational requirements.

Managed Enterprise

Zep's fully managed cloud service handles all infrastructure, scaling, and operations. Your data is encrypted at rest and in transit, with tenant isolation across dedicated database instances. Get production-ready in days, not months.

Best for: Teams that want immediate deployment, predictable costs, and minimal operational overhead.

Managed + Bring Your Own Key (BYOK)

Add Bring Your Own Key to any managed deployment. Your data is encrypted using keys you own and control in your AWS KMS. Disable your key, and your data becomes immediately inaccessible—even to Zep. Full audit trails in your CloudTrail.

Best for: Regulated industries requiring customer-controlled encryption keys and demonstrable data sovereignty.

Managed + Bring Your Own Model (BYOM)

Add Bring Your Own Model to use your existing LLM provider contracts and pricing. Route requests through your OpenAI, Anthropic, Google, or Azure accounts. Enforce your vendor data usage policies directly.

Best for: Organizations with negotiated LLM pricing or strict requirements around model provider data handling.

Bring Your Own Cloud (BYOC)

Deploy Zep's complete stack in your AWS or Azure VPC. You control the infrastructure, network boundaries, and all operational aspects. Includes deployment automation and architecture support.

Best for: Organizations requiring data residency in their own cloud environment or air-gapped deployments.

Feature	Enterprise (Managed)	Enterprise + BYOK	Enterprise + BYOM	BYOC
Best For	Fast deployment, predictable costs	Key control, compliance	LLM cost optimization	VPC residency, maximum control
Optional Add-ons	BYOK, BYOM	BYOM	BYOK	—
Deployment	Zep-managed cloud	Zep-managed cloud	Zep-managed cloud	Customer VPC
Infrastructure Management	Zep	Zep	Zep	Customer
Encryption Key Control	Zep-managed	Customer KMS	Zep-managed	Customer
LLM Provider Control	Zep accounts	Zep accounts	Customer accounts	Customer accounts
Implementation Time	Days	Days	Days	Weeks
Operational Responsibility	Zep	Zep	Zep	Shared
Total Cost of Ownership	Lower	Lower	Lower	Higher

Security Documentation & Transparency

Security & Trust Center

Access real-time security posture, compliance documentation, and detailed security practices.

Available Documentation

• SOC 2 Type 2 reports
• Security questionnaire responses
• Penetration testing results
• Compliance certifications

Trust Center Features

• Real-time infrastructure status
• Security incident history
• Compliance monitoring
• Uptime statistics

Visit Trust Center

Enterprise Inquiries

For detailed security documentation, compliance questions, or to discuss enterprise deployment options, contact our enterprise team.