Pricing from Flex to Enterprise

From free development to enterprise solutions with flexible pricing, deployment options, advanced security, and compliance.

Flex Plan

Predictable credit-based pricing.

Perfect for developers and growing applications. Scale with simple credit-based pricing.

$25/month

20,000 credits included. Then $25 / 20,000 credits.

What's included:

  • 20,000 Credits per month
    Auto-topup at 20% (+20,000 Credits)
  • 1 Credit per Episode
  • Unlimited Graph Memories
  • Unlimited Retrieval
  • Unlimited Users
  • 5 Projects

Start for Free: Get 1,000 Credits a Month Free. Limits Apply. Sign Up →

Enterprise

Flexible Deployment with Enterprise Security

Mission-critical applications demand enterprise-grade security, compliance, and flexible deployment. Choose the deployment model that fits your requirements.

Compare Options

Enterprise features:

  • SOC 2 Type II certification & HIPAA BAA
  • Custom limits & guaranteed rate limits
  • Slack support & dedicated account manager
  • API & audit logs, SLA guarantees

Choose Your Enterprise Deployment

All Enterprise plans include the features above. Select the deployment model that best fits your security and operational requirements.

Managed Enterprise

Fully managed cloud deployment with fast setup and predictable costs. Ideal for rapid deployment with enterprise support.

Bring Your Own Key (BYOK)

Use your own encryption keys for enhanced key control and compliance.

Bring Your Own Model (BYOM)

Connect your own LLM provider accounts to optimize costs and maintain control over model selection and usage.

Bring Your Own Cloud (BYOC)

Deploy Zep in your own AWS, GCP, or Azure VPC for complete data residency and maximum infrastructure control.

Are you a VC-funded startup?

Get $2,500 credit towards your subscription.

Apply here!

Frequently Asked Questions

How credits work

  • Each Episode costs 1 credit.
  • When your balance drops below 20%, Zep automatically adds 20,000 credits.
  • Unused credits roll over for up to 60 days (2 billing cycles).

What is an Episode?

An Episode is any data object you send to Zep — a chat message, JSON payload, or block of text.

Episodes larger than 350 bytes are billed in multiples.
For example, a 640-byte Episode uses 2 credits.

Are we charged for ingestion or storage of messages / data?

You are charged for ingestion and processing of messages and data, but you are not charged for storage of messages or data. Charges apply to Episodes that you add to and process through the Zep service.

How are Rate Limits Calculated?

Each plan tier has a base rate limit, with Free being the lowest. Both Free and Flex Plan customers may see rate limits lowered depending on service usage. Enterprise Plans have committed, guaranteed rate limits.

Is Zep SOC 2 Type II certified?

Yes, Zep is SOC 2 Type II certified. Review controls and live compliance status on our Trust Page.

Can Zep sign a HIPAA BAA?

Yes, HIPAA BAAs are available with Enterprise Plan.

We're an EU company. Will you sign a DPA?

Yes, able to sign a Data Processing Agreement with EU customers or those with EU presence.