Graphs for Shared Knowledge
Cross-User Business Context
Create graphs for shared business knowledge like product information, company policies, and team resources that multiple users and agents can access. Avoid duplicating the same business data across individual user graphs.
Custom Entity Types
Define business-specific entities like customers, products, cases, or projects. Model relationships that matter to your domain: purchases, support interactions, team assignments, or project dependencies.
Flexible Data Sources
Ingest from CRM systems, support platforms, databases, or APIs. Zep handles JSON documents, unstructured text, and structured business records in the same graph.
Developer Experience
Simple Integration
Add business data with a single API call. Search across user and graphs with the same interface. Works with your existing LLM frameworks and applications.
Performance at Scale
Millisecond query responses even with large business datasets. Hybrid search combines semantic similarity, keyword matching, and graph traversal for comprehensive results.
Custom Search Filters
Filter by entity types, date ranges, or custom attributes. Find specific business relationships or track changes over time periods that matter to your use case.
# Add business data to graph
client.graph.add(
group_id="product_team",
type="json",
data=json.dumps(customer_data)
)
# Search across business context
results = client.graph.search(
group_id="product_team",
query="customer support issues",
scope="edges"
)
Customized for Your Domain
Zep adapts to your business through custom entity types and relationship models. These models enable precision recall of exactly the required context, so your agents understand your business domain, not just generic conversations.
Sales and Marketing
Store lead preferences, product interests, campaign interactions, and buying signals.
Your sales agents understand prospect history, pricing discussions, and engagement patterns to personalize outreach and close deals faster.
class Lead(EntityModel):
"""Represents a sales lead or prospect."""
company_size = Field(
description="startup, SMB, mid-market, enterprise"
)
budget_range = Field(
description="Budget discussed or indicated"
)
decision_timeline = Field(
description="Expected decision timeframe"
)
Ready to Connect Your Business Data?
Deploy Graph RAG that understands your dynamic business context, not just static documents.
SOC2 Type 2 certified • HIPAA compliant • Flexible deployment options